Select your machine from the list and then click Next. Contact your computer manufacturer or network admin to troubleshoot any other network communication conflicts. For other firewalls, refer to the manufacturer's instructions. Click here for instructions on how to disable the Windows firewall.
A firewall or security application may be blocking your Brother machine's communication. Your computer must be on the same network as the Brother machine. Check for these common causes of communication failure and try again: If your machine isn't found, then your computer is not communicating with your Brother machine. Wait for the list to populate with your machine. Your computer will search for an available printer.
Under Hardware and Sound, click View Devices and Printers. Click Start → (All apps) → Windows System → Control Panel. Make sure that your machine is connected to your network.Ĭ.